RetailOasis In The News

Delve into the latest articles where RetailOasis has been asked for their opinion & insights on all things retail.

SmartCompany: The sweet spot - How Yo-Chi became a gen Z business phenomenon

Yo-Chi is revolutionising Australia’s dessert scene, expanding from 4 to 43 stores in just five years. With trendy locations like Barangaroo and a strong social media presence, it’s a favourite among gen Z and gen Alpha. Known for its Instagrammable stores and customisable treats, Yo-Chi plans to open 15 new outlets in 2025 and is eyeing international markets, solidifying its status as a froyo powerhouse.

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ABC Perth: Emma Easton from RetailOasis discusses the trend where cheap versions of products have packaging that looks remarkably similar to another well known product

The rise of dupes—affordable alternatives to popular products—is transforming consumer behaviour. Driven by the cost-of-living crisis, consumers seek value without compromising on desired goods. RetailOasis strategist Emma Easton highlights how social media has fuelled “loud budgeting,” with Gen Z proudly sharing their favourite dupes on TikTok and Instagram, making this trend a lasting cultural shift.

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SMH: Uniqlo’s fashion flies off shelves, but store openings bite

Uniqlo Australia saw a 35% sales revenue increase to $570.2M despite a 1% profit dip due to rising wages and costs. With nearly 10 new stores, including in South Australia, the brand continues expanding its footprint. RetailOasis strategist Emma Easton noted Uniqlo's mass appeal and focus on cost control to maintain quality and value. The retailer remains committed to growth despite market challenges.

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SMH: Robots have been taught to help pack groceries. But they’ll never do this

Coles’ new $400M automated fulfilment centre in Melbourne uses AI, 700 robots, and advanced logistics to process up to 10,000 daily online grocery orders with speed and accuracy. This cutting-edge facility reduces store congestion, enhances delivery efficiency, and highlights the growing role of automation in retail. Experts predict further disruption as competitors like Amazon eye the fresh food market.

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SMH: ‘Self-checkouts in the change room’: how department stores track clothes

Kmart Southland is trialling RFID-enabled change rooms, allowing shoppers to view product details and scan QR codes for pricing and purchase options. RetailOasis co-director Trent Rigby calls it “self-checkouts in the change room,” emphasising its data collection potential. This technology enhances customer experience, improves inventory tracking, and helps manage theft, positioning Australia closer to global retail tech trends.

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SMH: Can Nike do it? Shoe giant’s Australian profits dip as it fights to reclaim relevance

Nike Australia’s sales fell to $922.7M, with profits dipping to $13.2M, as global struggles impact the brand’s market share. Competitors like New Balance and On Running are gaining ground, while Nike’s US direct-to-consumer strategy faces backlash. RetailOasis’ Trent Rigby highlights the challenge: “Will they make Nike cool again?” Incoming CEO Elliott Hill aims to restore brand relevance and drive growth globally.

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SMH: How the big supermarkets try to get inside your head

The ACCC is taking legal action against Coles and Woolworths over misleading discount tactics, including “illusory discounts” and shrinkflation. Shoppers report price hikes before fake sales, while store layouts and signage manipulate spending. Emma Easton from RetailOasis warns, “Shrinkflation really is another form of hidden inflation.” As trust declines, Aldi gains market share.

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6PR Perth: Retail marketing emails to ramp up before the end of year and ‘flood’ your inbox

As the year-end sales season approaches, retail marketing emails are flooding inboxes with promotions. Retail Oasis director Trent Rigby warned consumers not to get swept up in the emotions of sales. Speaking on 6PR Afternoons, Mr Rigby advised shoppers to remain mindful and avoid impulse buying during events like Afterpay Day and Cyber Monday.

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SMH: Are you being served? Aldi follows Coles, Woolworths into self-service checkouts

Aldi is rolling out self-service checkouts nationwide, following Coles and Woolworths. While retailers highlight speed and efficiency, concerns remain about customer service and surveillance. RetailOasis co-director Trent Rigby says Australia is “close to reaching a tipping point” between self-service and staffed checkouts. The shift raises questions about balancing convenience with the personal touch shoppers still value.

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SMH: David Jones downsizes - Why department stores keep slashing floor space

David Jones is reducing its floor space in response to changing consumer shopping habits, focusing on enhancing both online and in-store experiences. RetailOasis co-director Trent Rigby explains that mid-market department stores, like Myer, are struggling as consumers gravitate towards value or premium products. The retail sector is evolving, with a shift towards digital engagement and smaller physical footprints.

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SMH: How a dress rented 53 times saved the equivalent of 159 trees

David Jones aims to boost revenue by $35 million annually with new advertising partnerships, including Jaguar Land Rover, Destination Canada, and Regent Cruises. RetailOasis Director Trent Rigby discusses how David Jones leverages customer data to better target ads, improving the shopping experience. "They’re creating a better experience for shoppers," Rigby states.

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6PR Perth: David Jones secures major ad partnerships to turbocharge revenue

David Jones aims to boost revenue by $35 million annually with new advertising partnerships, including Jaguar Land Rover, Destination Canada, and Regent Cruises. RetailOasis Director Trent Rigby discusses how David Jones leverages customer data to better target ads, improving the shopping experience. "They’re creating a better experience for shoppers," Rigby states.

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9 News: Woolworths to offer telehealth consultations but GPs are concerned

Woolworths launches telehealth consultations via its Healthylife platform, connecting shoppers with GPs nationwide. While promoted as convenient, critics highlight higher fees and no Medicare rebates. Retail experts suggest this move may signal Woolworths' future plans to integrate pharmacies into stores, expanding its footprint in the wellness market and reshaping healthcare access.

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SMH: Deep discounts v good deals - How IKEA, Kmart and Aldi win when we spend less

IKEA Australia aims to lower prices to pre-COVID levels by late next year, focusing on everyday low pricing instead of discounts. Sales rose nearly 5% despite rising costs, driven by demand for functional, affordable design. RetailOasis strategist Emma Easton highlighted consumers' distrust of frequent discounts, preferring consistent value. IKEA remains dedicated to offering quality products at stable prices.

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SMH: ‘Authentically Australian’ The year we lost Bondi Sands, Zimmermann, Four Pillars

Australia saw several iconic brands sold to global players in 2023, including Bondi Sands, Zimmermann, Four Pillars, and Aesop. These acquisitions highlight the global demand for Australian lifestyle and beauty brands. RetailOasis director Trent Rigby predicts merger and acquisition activity will increase in 2024, with brands like Aje likely to attract international interest.

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SMH: Birkenstock and beyond: Our passion for ‘ugly’ shoes is going strong

Birkenstock's stock stumbled on debut, but the brand thrives in Australia, one of its largest Asia Pacific markets. Known for comfort and durability, Birkenstocks resonate with Australia's casual lifestyle, with repeat buyers driving demand. As functional fashion rises, brands like Crocs and Hoka are also surging. Retailers like Bstore are expanding to meet the growing appetite for comfort-focused footwear.

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SMH: As the cost of living bites, will people still shop for nice clothes?

Australian fashion brands are navigating cost-of-living challenges by focusing on quality and innovation. Sustainable label Primness emphasises fairness in pricing, while Acler and Perri Cutten invest in unique retail experiences. Discount retailers like Kmart and Target attract budget-conscious shoppers, with RetailOasis noting, “Those that play in the middle from a price-point perspective will continue to get squeezed.”

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SMH: ‘A good story for consumers’ Discounts on the way as spending slows

Australian retailers are boosting sales and discounts to combat slowing spending caused by inflation and rising interest rates. With discretionary income shrinking, mid-market brands face challenges, while Amazon gains ground with value-focused shoppers. As Trent Rigby from RetailOasis notes, “Smaller wallets mean that retailers have to work harder to take an increased share of this spend.”

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SMH: Retailers Hanging Tough but Smaller Brands at Risk

Australia’s retail sector remains resilient despite economic pressures, with affluent consumers driving spending. However, rising interest rates and cost-of-living pressures are impacting small retailers and big-ticket purchases. RetailOasis co-director Trent Rigby highlights slowing sales for JB Hi-Fi, Harvey Norman, and Adairs, warning that smaller retailers face growing challenges in forecasting demand and managing debt.

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Inside Retail: “Reignited appetite” - Why retailers are seeking greener pastures overseas

Australian retailers are expanding globally, with brands like Rebecca Vallance and Toys “R” Us entering key international markets. Retail Oasis notes that “it’s become easier for retailers to expand internationally due to increased accessibility to global markets.” Australian brands, especially in food and beauty, are seen as high quality, making overseas growth more viable despite economic challenges.

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