The ACCC is taking legal action against Coles and Woolworths over misleading discount tactics, including “illusory discounts” and shrinkflation. Shoppers report price hikes before fake sales, while store layouts and signage manipulate spending. Emma Easton from RetailOasis warns, “Shrinkflation really is another form of hidden inflation.” As trust declines, Aldi gains market share.

Aldi is rolling out self-service checkouts nationwide, following Coles and Woolworths. While retailers highlight speed and efficiency, concerns remain about customer service and surveillance. RetailOasis co-director Trent Rigby says Australia is “close to reaching a tipping point” between self-service and staffed checkouts. The shift raises questions about balancing convenience with the personal touch shoppers still value.

Woolworths launches telehealth consultations via its Healthylife platform, connecting shoppers with GPs nationwide. While promoted as convenient, critics highlight higher fees and no Medicare rebates. Retail experts suggest this move may signal Woolworths' future plans to integrate pharmacies into stores, expanding its footprint in the wellness market and reshaping healthcare access.

In this article that appeared in ‘The Sydney Morning Herald’ where we talk about the rise of prices in Australian supermarkets + the introduction of bulk buying.

In this article that appeared in ‘The Sydney Morning Herald’ we talk about the challenge of clothes shopping beyond size 14

In this article that appeared in ‘The Sydney Morning Herald’ we talk about the shift towards subscription models in supermarkets.

In this article that originally appeared in SMH.com Steve Kulmar, founder of RetailOasis talks about Big W’s Store Closures.