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RetailOasis In The News
Delve into the latest articles where RetailOasis has been asked for their opinion & insights on all things retail.
SMH: Are you being served? Aldi follows Coles, Woolworths into self-service checkouts
Aldi is rolling out self-service checkouts nationwide, following Coles and Woolworths. While retailers highlight speed and efficiency, concerns remain about customer service and surveillance. RetailOasis co-director Trent Rigby says Australia is “close to reaching a tipping point” between self-service and staffed checkouts. The shift raises questions about balancing convenience with the personal touch shoppers still value.
SMH: Deep discounts v good deals - How IKEA, Kmart and Aldi win when we spend less
IKEA Australia aims to lower prices to pre-COVID levels by late next year, focusing on everyday low pricing instead of discounts. Sales rose nearly 5% despite rising costs, driven by demand for functional, affordable design. RetailOasis strategist Emma Easton highlighted consumers' distrust of frequent discounts, preferring consistent value. IKEA remains dedicated to offering quality products at stable prices.