After the last couple of years of COVID restrictions, we were happy to be back in New York last week for the 2023 NRF Big Show. For those unaware, the NRF Big Show is the world’s largest annual retail event, bringing together over 35,000 retail professionals, including 950 vendors and 100 sessions from more than 90 countries.

We braved the freezing cold New York winter over a 3-day period, having the opportunity to listen to and speak with a range of both retail industry leaders and vendors here in the US. So, having now seen the latest trends, innovations, and strategies for transformation – what do we see as the key themes impacting retailers here in Australia for 2023?

There is no question that the Covid-19 pandemic has fundamentally impacted all our lives over the past two years. However, its enduring impact on Millennials, Zoomers and Alphas cannot be underrated.