This tour was always designed to start with Shop.org and finish with World Retail Congress, starting with the focus on the future such as omni channel thinking and activities and finish with observations and confirmation from the more established and developed brands.
And so day 11 started with Philip Clarke, the CEO of Tesco explaining his growth plans and the challenges he faces, followed by a stimulating panel discussion led by author Robin Lewis (The new rules of Retail, a must to read!) exploring further the unprecedented changes & opportunities and the reoccurring theme of multi-channel retailing and it’s advantages over pure-play for long term success because of it’s ability to interact with consumers wherever, whenever.
A high point today however was reviewing the finalist for new innovative retailing of the year – with 33 short listed contestants across 7 categories, with the final 6 identified but the overall winner to be announced tomorrow evening at the ‘Awards Formal’.
There was some great new thinking and ideas and it’s good to know that even in tougher times ‘retail-preneurs’ can find new things to sell to consumers in new ways.
The photo is of Neil Stern Judge, a senior partner of McMillian & Dolittle/Ebeltoft (USA).
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